Dutch National carrier, operating the Amsterdam Schiphol hub.
Drs. Leo van Wijk
In the early nineties, competition started heating up in Europe. Traditional state airlines
needed to make a transition from a more protected environment to an open market.
The projects for KLM:
DESIGN OF NEW AMS HUB STRUCTURE
Design of a new structure of arrivals and departures that improves company profitability.
Analysis of commercial and strategic
needs. Bank structure design with help of the Bank Structure Generator.
Significantly improved airport efficiency and load
Ensuring achievement of main success factors in designed schedule during implementation phase.
Participation in team with all departments involved to plan, prepare and monitor the implementation of the new schedule and all conditions for implementation.
Successful implementation, higher fleet utilization did not cause a reduction of on time performance, larger than expected results despite growth of 40% in two years time.
FLIGHT ACADEMY PLANNING
Streamline planning of pilot training at KLM's Flight Academy in Eelde.
Analysis of process flow and system support. Evaluation with company team, inventory of alternatives.
Recommendation on possibilities to streamline the process and improve tracking of the progress of each student.