Air Holland Charter

Mr. Jan Heppener
CEO of Air Holland:

"You really bring out-of-the-box vision"

Air Holland benefited from the cooperation with Schedule Consult to reinforce itself in a number of crucial fields.

This ranged from the quality of commercial decisions thru the optimization of crew planning.

Year:

1998

Project Objective:

Improvement of information flows in preparation of sales decisions, production decisions, ad-hoc charter planning and contract negotiations.

Project Content:

Review of the planning process and management information.

Involved the type of information, organization needs, system design, on the spot training and implementation.

Results:

Recommendations implemented, better input for network decisions and contract negotiations.

Year:

1999

Project Objective:

Identification of possibilities to reduce crew shortage problems and prevent them from re-occuring.

Project Content:

Schedule Consult worked with the crew planning team to analyze crew availability, planning procedures, rosters, irregularity patterns, etc. Identification of bottle-necks and efficiency losses.

Development of new procedures. Involved both long-term and short-term planning.

Results:

Implementation of changed policies and planning procedures. Sharp increase in flight completion rate.

Year:

1999

Project Objective:

Support in achieving a good, fair and balanced negotiation result with Pilot trade unions.

Project Content:

Evaluation of pilot union proposals, calculation of effects on company results.

Design of alternatives to achieve justified objectives. Participation in negotiations to evaluate these options.

Results:

New FDR agreed with pilot unions that safeguarded both crew fatigue and company efficency.