Air Holland Charter - Amsterdam, The Netherlands

Mr. Jan Heppener, CEO of Air Holland:
"You really bring out-of-the-box vision"


Air Holland welcomed Schedule Consult's expertise to reinforce itself in a number of crucial fields.

IMPROVED DECISION SUPPORT

Year: 1998

Project objective: Improvement of information flows in preparation of sales decisions, production decisions, ad-hoc charter planning and contract negotiations.

Project content: Review of the planning process and management information. Involved the type of information, organization needs, system design, on the spot training and implementation.

Result: Recommendations implemented, better input for network decisions and contract negotiations.

CREW PLANNING

Year: 1999

Project objective: Identification of possibilities to reduce crew shortage problems and prevent them from re-occuring.

Project content: Schedule Consult worked with the crew planning team to analyze crew availability, planning procedures, rosters, irregularity patterns, etc. Identification of bottle-necks and efficiency losses. Development of new procedures. Involved both long-term and short-term planning.

Result: Implementation of changed policies and planning procedures. Sharp increase in flight completion rate.

NEGOTIATIONS FLIGHT DUTY REGULATIONS

Year: 1999

Project objective: Support in achieving a good, fair and balanced negotiation result with Pilot trade unions.

Project content: Evaluation of pilot union proposals, calculation of effects on company results. Design of alternatives to achieve justified objectives. Participation in negotiations to evaluate these options.

Result: New FDR agreed with pilot unions that safeguarded both crew fatigue and company efficency.